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SHIPPING & RETURNS

SHIPPING

Orders are packed and handed to the carrier within 2–3 business days. Once it’s moving, delivery inside the US typically takes another 3–5 business days.

Standard US shipping is $8.00, and it’s free on any two pieces (orders over $70). Express is $15.00 if you need it sooner. You’ll get a tracking number by email as soon as the label is created.

We ship to 27 countries outside the US, including Canada, the UK, the EU, Australia and Japan. International rates are calculated live at checkout, and any customs duties or import taxes are the buyer's responsibility.

Drops are made in small runs. If something sells out while it’s in your bag, checkout will tell you rather than taking your money.

RETURNS & EXCHANGES

You have 30 days from delivery to send something back, as long as it’s unworn, unwashed, with tags attached.

DM us on Instagram at @caddycultura with your order number and what you’d like to do. We’ll send instructions the same day we see it.

Return postage is on you unless the item arrived damaged or we sent the wrong thing, in which case we cover it. Refunds go back to the original payment method once the parcel lands with us.

Wrong size? Say so in the DM and we’ll hold the size you want while your return is in transit, stock permitting.

CONTACT

Fastest way to reach us is a DM on Instagram: @caddycultura. Returns, exchanges, sizing questions, order problems, all of it. A real person reads it and we aim to reply within one business day.

Prefer email? nickolasaperez@gmail.com reaches the same person.